• Outsource Call Center & Language Service Provider

    we offer instant quality customer service Interpretation- Translation-Transcription Service

  • We are More Than Just A Call Answering And Translation Company.

    Your competitive edge.

    Business Solution Center is an extension of your company, providing all-in-one customer Service and comprehensive Translation services.

    Inbound Call Center

    ($6 per hour)

    General Customer Service

    Inbound Call Routing

    After-Hours Answering Services

    Appointment Scheduling

    Overflow Call Handling

    Emergency Calls

    Technical Support Help Desk

    Order Taking

    Dispatching

    Outbound Call Center

    ( pay per lead or per hour)

    Collections and Payment Reminders

    live transfers

    cold calling (new prospects)

    warm lead qualification

    appointment setting

    sales outreach

    customer surveys/feedback

    upselling/cross-selling customer retention (renewal)

    Proactive Customer Service

    We are your inbound & outbound call center. Whether you need us to handle calls on a 24/7 basis or supplement your team when they are overloaded, we will never miss your incoming call.

    While we are a Call Center, we don’t sound like a “Call Center”. We sound like you. We can address customer concerns on your behalf with thoughtful responses to every conceivable type of issue. Whether it is a request for pricing, a new product, order or a complaint. we handle calls the same way you would.

    Data Entry

    (price is based on service)

    Healthcare: Entering patient demographics, referral information, and medical records

    Finance and accounting: Processing invoices, receipts, and transaction records

    Insurance: Capturing policy details and claim-related data

    Enterprise operations: Migrating legacy data into modern systems

    Back Office

    (price is based on service)

    accounting & finance

    HR & payroll

    IT support

    data management

    Technical Support

    ($6 per hour)

    Cloud services

    Voice over internet protocol (VoIP)

    Backup solutions

    Network security

    Email services

    Information reporting

    Remote support

    Software as a service

    Software development

    Troubleshooting and technical support

    Chat Support

    (pay per chat or per hour)

    Live chat

    Chatbot

    Web chat to text

    Social media support

    Need help with data management? We offer cost-effective data entry and back office solutions. Whether you are seeking to acquire data such as email addresses, phone numbers or other marketing data.

    Quality back office services include Collection, maintaining records and data management,data entry and maintenance, invoice processing, accounting, bookkeeping and IT services.

    Our Customer Support & Chat Support Involve straightforward assistance with technical problem solving and troubleshooting.

    Hotel Reservation

    (pay per reservation or per hour)

    Dispatch Service

    ( price is based on client agreement)

    Emergency Dispatch (Medical,Natural disaster )

    Service Dispatch(plumbers/technicians)

    Delivery/Logistics Dispatch

    Customer-to-Business (C2B) escalations

    Data Collection

    ( price is based on client agreement)

    Web scraping solution

    API-based data collection

    Data retrieval service

    Data Processing

    ( price is based on client agreement)

    Never miss an incoming call or opportunity again! Our reservations and dispatch team will provide a prompt answer of your incoming calls.

    Our web research services offer a one stop solution for all your online and offline research.

    We are a leading data processing services company providing online data processing, offline data processing, business data processing.

    Interpretation

    ($0.30 per minute)

    Source language :

    English

    Target Languages:

    Spanish, Mandarin, Chinese, French, German, Arabic, Portuguese, Haitian Creole, Japanese, Russian, Korean,Hindi, Vietnamese, Italian, Tagalog, Swahili, Punjabi, Burmese, and Farsi

    Translation

    ( standard rate: $0.06 per word & $0.03.5 per

    editing/proofreading)

    Source language :

    English

    Target Languages:

    Spanish, Mandarin, Chinese, French, German, Arabic, Portuguese, Haitian Creole, Japanese, Russian, Korean,Hindi, Vietnamese, Italian, Tagalog, Swahili, Punjabi, Burmese, and Farsi

    Transcription

    ($1.25 per audio-minute)

    Source language :

    English

    Target Languages:

    Spanish, Mandarin, Chinese, French, German, Arabic, Portuguese, Haitian Creole, Japanese, Russian, Korean,Hindi, Vietnamese, Italian, Tagalog, Swahili, Punjabi, Burmese, and Farsi

    Voice Over

    ($5 per minute)

    Business Solution Center currently provides translation, interpretation and transcription services in over 20 languages using our global network of experienced and qualified professional team of translators. Each translator is an expert in their specified field and has higher education in their chosen language pair.

    Global leader in interpreting, translation services.Connect to a professional interpreter 24/7.

    Business Solution Center delivers a full range of language translation services and language interpretation services to companies across the globe.

    Our audio transcription & video transcription experts are available 24/7 to accurately convert your audio and video to text.

    • 100% Accurate

    • Quality Guaranteed

    • Native Translators

    • Fast Turnaround

    Virtual Assistant

    ($6 per hour)

    Schedule content to a social media calendar

    Answer consumer and client questions online

    Monitor follower counts

    Identify key performance indicators to track engagement

    Develop monthly or yearly social media reports to demonstrate growth

    Update social media profiles

    Use graphic design skills to create posts

    Social media moderation

    Appointment Setting

    (price is based on client agreement)

    Lead Generation

    ( price is based on client agreement)

    Sales

    (price is based on client agreement)

    B2B

    (price is based on client agreement )

     

    Our virtual assistants are independent contractors who provide administrative services to clients while operating outside of the client's office. Our virtual assistants typically operate from a home office but can access the necessary planning documents, such as shared calendars, remotely.

    We are the Appointment Setting leader.The leading provider of qualified appointments, event registration,B2B lead generation services.

    Financial Reports

    (price is based on client agreement)

    FINANCIAL MODELING

    Statement of financial position

    Statement of profit or loss and other comprehensive income

    Statement of cash flows

    Statement of changes in equity

    Notes to the account

    Bookkeeping

    ( based on client agreement)

    Financial Reporting

    Payroll Processing

    Tax Management

    Financial Model: A financial model is simply a tool that's built in spreadsheet software such as MS Excel to forecast a business' financial performance into the future.

    Business Valuation: A business valuation is a general process of determining the economic value of a whole business or company unit. Business valuation can be used to determine the fair value of a business for a variety of reasons, including sale value, establishing partner ownership, taxation, and even divorce proceedings.

    Bookkeeping is the practice of recording and tracking the financial transactions of a business.

    • Developing systems to account for financial transactions by establishing a chart of accounts
    • Maintaining subsidiary accounts by posting, verifying and allocating transactions
    • Reconciling entries to balance subsidiary accounts
    • Maintaining a balanced general ledger
    • Preparing a trial balance for the accountants
    • Preparing financial reports by collecting, analyzing and summarizing accounting for information
    • Ensuring compliance with federal, state and local legal requirements
    • Monitoring for variances from the projected budget
    • Advising management on compliance needs

    Assisting in financial activities such as running payroll and generating invoices

  • Inbound Call Center services in Europe, USA and Canada.

    Business Solution Center was created and designed to provide professional services to Healthcare, Telecommunications, Transport, Food delivery, Financial, Solar & Energy companies all over the world. Incoming calls are professionally answered with your business name within three rings or less. Increase revenue and retain your customers by providing having your calls answered by customer service agents that understand the importance of every incoming call your business receives. Never miss an opportunity,outsource your calls to Business Solution Center.

    Responsiveness

    Our experienced answering team can provide affordable services to companies of any size. Let us improve and maximize your company revenue through our skilled logistics planning.

    Every incoming call is treated with professional care. Your customers are treated like they are VIP customers. Confirmations, trip receipts, and other paperwork are handled immediately. Customer care is the same whether it’s daytime or nighttime as your customers expect the same prompt service regardless of the time of day.

    Your Partner to Success

    Business Solution Center can help you grow your business. Let us take care of handling your
    inbound calls while you work on landing more clients and developing your business.
    Your phone will be answered in the same professional manner 24/7. You can have
    peace of mind knowing that you have a professional Call Center at a fraction of cost.

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    High performance. Delivered.

    Business Solution Center

  • WHY CHOOSE US ?

    FAST RESPONSE TIME

    Every incoming call is an opportunity to earn money. We promise to answer your phone as soon as it rings and deliver fast, efficient service for your customers. Time is money and we understand that.

    DATA PRIVACY

    Our call center is technology-based and utilizes the latest, most secure technology to protect your company data as well as your customer’s personal data. All data is kept private and confidential and stored with encrypted technology protected by layers of security walls.

    INDUSTRY EXPERTS

    With nearly 7 years of experience, we are experts in call center management. We are the trusted partner of Cab & Transport, Hotels and Food delivery companies.We are the best choice for outsourcing your inbound calls.

    WORLDWIDE SERVICE

    Our global reach and technology enable us to provide service in virtually any country. We answer the phone in the correct language of your country. No matter where in the world you conduct business, we are ready to serve.

    WELL-TRAINED AGENTS

    First impressions are lasting impressions. We take training seriously to make sure that your phone is answered exactly the way you would expect. We are dedicated to delivering high-level service to our clients. Customer care is top priority and well-trained agents ensure your customers will be well taken care of.

    24/7 CUSTOMER SUPPORT

    We’ve got your phones covered at any time. We are here on weekends and holidays. No one likes being put off and with Business Solution Center handling your calls, no one will ever be delayed in conducting business with your company.

  • Contact Us

    Don't be afraid to reach out. You + us = Success.